HTC-Tools Store Policies
1. Return & Refund Policy
At HTC-Tools, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may return the item within 30 days of delivery for a full refund or exchange, provided it is in its original condition. Please contact our customer service for assistance. Return shipping costs may apply unless the item is defective or we made an error.
2. Warranty Policy
All products sold by HTC-Tools come with a standard manufacturer’s warranty, covering defects in materials and workmanship. Warranty periods vary based on the product category. Should any issues arise within the warranty period, please reach out to our support team for repair or replacement options.
3. Privacy Policy
We value your privacy at HTC-Tools. We are committed to protecting your personal information and ensure a secure shopping experience. Your data is encrypted, and we do not share your information with third parties without your consent. For more details, please refer to our full privacy policy.
4. Payment Methods
At HTC-Tools, we offer a range of secure payment methods. These include credit cards (Visa, MasterCard), PayPal, and bank transfers. For bank transfers, please use the following details:
Bank Account: XYZ
Bank Name: [Insert Bank Name]
Account Holder Name: [Insert Account Holder Name]
SWIFT Code (if applicable): [Insert SWIFT Code]
Please include your order number in the transfer details for smooth processing. We also offer flexible payment plans for larger orders or custom projects. Contact us for more details.
5. Customer Support
We pride ourselves on providing excellent customer service. Our team is available to assist with any questions or concerns regarding your order, products, or services. You can reach us via phone, email, or live chat during our business hours: Monday to Friday, 9 AM to 6 PM.